Core Service Improvement KSBs
04
| Reference code |
Core knowledge, skills and behaviours |
| 3S1 |
Apply knowledge and skills in using information technology systems to access resources e.g., clinical guidelines and policies, relevant publications. |
| 3S2 |
Effectively reflect on and discuss own practice. |
| 3S3 |
Identify risk in relation to care provision and service improvement. |
| 3S4 |
Has awareness of quality improvement methodologies. |
Specific Service Improvement KSBs for Vaccinators
| Reference code | Specific knowledge, skills and behaviours for vaccinators |
| VAC 3S5 |
Shares observations and feedback from service users or colleagues to help improve vaccination delivery. |
Example in Practice:
After noticing that several patients appeared confused about the post-vaccination waiting area, the HCSW shares this observation with the team during a debrief. They suggested clearer signage and a brief verbal reminder at the end of the vaccination process. The team implemented the change, which improved patient flow and reduced confusion.