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Leadership KSBs

03

Resource Code

Core knowledge, skills and behaviours 
7L1

Provide strong and effective leadership across professional and organisational teams/boundaries broadening sphere of influence.

7L2

Evidence a positive impact of own exemplary leadership qualities and behaviours.

7L3

Role model highly developed verbal, non-verbal and written communication skills.

7L4 Demonstrate how feedback including service user engagement is used by the organisation to positively improve services.
7L5

Use creative and innovative solutions to address complex problems.

7L6 Promote a culture of empowerment to enable concerns to be raised, addressed and/or appropriately escalated.
7L7 Lead innovation and quality improvement and promote involvement of others.
7L8 Build and lead teams, develop effective relationships, ensure clarity of roles and work in collaboration with others.
7L9 Demonstrate and support others to manage people effectively using organisational policies and exemplary leadership qualities.
7L10

Contribute to workforce development plans aligned to organisational priorities.

7L11

Critically apply advanced clinical expertise and role model the values of NHS Scotland to influence the sharing and adoption of best practice, reduce unwarranted variation and enhance quality.

7L12

Use creative and innovative solutions to ensure [clinical] supervision is prioritised and others have the resources required to access support appropriate to needs and role. 

Specific leadership – KSBs for vaccinators

Resource Code

Specific knowledge, skills and behaviours for vaccinators 
VAC 7L13

Leads local initiatives to embed cultural humility in workforce training, and service delivery.

VAC 7L14

Champions health literacy in vaccination service design, policy, and workforce education to reduce barriers and promote equity.

VAC 7L15

Leads initiatives that embed effective, compassionate vaccine conversations across services, promoting a culture of respectful engagement and informed choice.

VAC 7L16

Supports system-wide efforts to reduce inequalities in vaccination uptake through policy, partnership, and service redesign.

VAC 7L17

Leads strategic efforts to address social determinants of health through inclusive policy, community partnerships, and equitable service design.

VAC 7L18

Leads strategic partnerships with voluntary and community organisations to co-design vaccination outreach and reduce health inequalities.

VAC 7L19

Leads strategic initiatives to embed digital inclusion principles into vaccination service delivery and workforce development.

VAC 7L20

Designs and evaluates system-level improvements to enhance efficiency and sustainability of vaccination services.

VAC 7L21

Leads strategic planning to align vaccination services with NHS Scotland’s sustainability goals.

VAC 7L22

Provides strategic leadership for teams or services, aligning operational delivery with workforce and public health priorities.

VAC 7L23

Leads multi-agency vaccination planning and delivery, ensuring shared goals and integrated care.

VAC 7L24

Provide strong leadership by guiding teams and coordinating multi-agency outbreak responses, promoting inclusivity, resilience, and shared ownership of outcomes.

VAC 7L25

Leads strategic responses to false vaccine information, advising on public messaging, staff training, and community engagement strategies to build trust and support informed consent.

VAC 7L26

Provides strategic leadership in consent and capacity across services, setting standards, coaching teams, and collaborating with partners to ensure safe, legal and trauma‑informed practice

VAC 7L27

Leads system-wide improvement for consent and documentation in adults with and without capacity, setting standards, coaching teams, and collaborating with stakeholders to reduce delays, distress, and repeat issues.

VAC 7L28

Leads development and review of vaccination pathways to support safe, equitable access across diverse populations.

VAC 7L29

Leads development or review and implementation of referral pathways to support clinical safety, continuity of care, and responsiveness in vaccination services.

VAC 7L30

Develops and assures clinical governance systems for vaccine storage, handling, and security at service level, and provides strategic oversight and advice in response to emerging risks or cold chain failures.

VAC 7L31

Leads public protection assurance across vaccination services, liaising with child protection and adult support agencies as appropriate.

VAC 7L32

Provides strategic leadership in the interpretation and application of national immunisation guidance (e.g., Green Book, CMO letters, JCVI advice), ensuring dissemination and integration into local policy and workforce practice.

VAC 7L33

Provides strategic leadership to implement Scotland’s 5-Year Vaccination and Immunisation Framework and Delivery Plan. at Board level, ensuring national standards and outcomes are embedded in local delivery plans.