Core knowledge, skills and behaviours 

Work autonomously and as part of a team, assuming accountability and responsibility to facilitate the delivery of safe, effective and person-centred care.

Use a wide range of skills and strategies to communicate with people about difficult matters or situations.

Acts and influences others in demonstrating non-judgemental, values-based care.

Apply knowledge, and raise awareness, of relevant guidance, policies and legislation that govern legal and ethical aspects of service provision.

Lead and support the implementation of local polices, guidelines and protocols, ensuring they reflect national policy, legislation and current evidence.

Monitor and maintain health, safety and security of self and others, by applying knowledge of health and safety legislation and infection control policies and advising others.

Apply critical thinking and evaluation skills to make timely and informed clinical decisions related to all aspects of the care process.

Use a range of sources and experiences to inform professional judgement.

Select and use technology and information systems to both inform and support practice.

Provide and share complex information effectively and concisely for a range of situations and contexts to ensure safety and continuity of care.

Apply a wide range of skills to promote health and well-being, improve health literacy and empower patients to share decision making.

Assess, investigate and communicate/act on risk.

Apply and continue to develop specialist clinical knowledge, skills and behaviours appropriate to specific area of practice.

Raise concerns and/or report series incidents in accordance with local reporting procedures.

Recognise the effects and potential symptoms of trauma or vicarious trauma and respond appropriately. Practising at a minimum of Trauma Informed practice level.

Ability to escalate concerns if unable to carry out their duty and responsibilities outlined within health and care staffing legislation. Practising at Skilled level.

VAC 6C18

Leads inclusive approaches to improve vaccine uptake across all populations, supporting engagement strategies for under-served age groups or communities with lower coverage.

Supports individuals and teams in navigating vaccination and healthcare pathways by identifying barriers, providing guidance, and ensuring appropriate referral and follow‑up.

VAC 6C20

Demonstrate autonomous, expert clinical practice by effectively leading outbreak response activities and delivering vaccines safely and efficiently in complex or rapidly evolving situations.

VAC 6C21

Leads safe vaccine administration across complex settings or populations, supports staff in safe technique, and ensures alignment with national protocols.

Supports and educates team members in using escalation procedures and referral processes effectively in complex or multidisciplinary settings.

VAC 6C23

Manages clinic operations and resource allocation across services, ensures governance and safety compliance, and adapts delivery to meet population need.

Supports the optimisation of digital systems (e.g. VMT, scheduling platforms) in the vaccination pathway and addresses issues affecting data quality or service efficiency.